Independent. Thorough. Defensible. Independent incident investigations, reviews and root cause analysis for businesses across Queensland and Australia.
Book a Free Initial Call A no-cost introductory call to understand what you need. Detailed advice, documents and assessments are quoted separately.Meet the consultant: Stefanie Ellis, Principal Consultant, IMS Lead Auditor and ICAM Lead Incident Investigator with more than 20 years of HSEQ experience.
What We Do
When a serious incident occurs, what happens in the days that follow matters - for your injured worker, your business, your directors and your relationship with the regulator. A poor investigation leaves causes unfound, actions untaken and businesses exposed. A professional, independent investigation finds out what actually happened - and makes sure it doesn't happen again.
Why Overwatch
Our investigators have conducted workplace investigations for the Queensland Government and know how regulators investigate, what evidence they look for and how findings are tested - because we've done it.
No internal politics, no predetermined outcomes. We follow the evidence wherever it leads, giving your board, workers and stakeholders findings they can trust.
We look past the individual to absent or failed defences, task and environmental conditions, and organisational factors - the causes that actually prevent recurrence when fixed.
Findings supported by documented evidence, not assumption - written to stand up to scrutiny from boards, insurers, clients and regulators alike.
Prioritised, practical actions with owners and timeframes - not paperwork for the sake of paperwork.
Support through notifications, notices and inspector enquiries - a calm, experienced hand when your team is under pressure.
How We Work
We agree the scope, the questions to be answered and the boundaries of the investigation up front - evidence degrades fast, so we mobilise quickly.
Site examination, photographs, documents, training records, maintenance histories, CCTV and physical evidence - gathered systematically and logged in an evidence register.
Workers, supervisors and witnesses interviewed respectfully and professionally. People talk to investigators they trust - and better information means better findings.
Identify absent or failed defences, task and environmental conditions, and organisational factors - the causes that actually prevent recurrence.
Findings and recommendations issued in draft with a structured feedback round - factual accuracy is checked before anything is finalised.
A clear final report with prioritised corrective actions, owners and timeframes - and support through implementation, verification and close-out.
Our Services
From a single-incident investigation through to independent reviews of your entire incident management framework, Overwatch delivers investigations you can rely on.
When To Engage Overwatch
From notifiable incidents through to near misses that could have been much worse, an independent investigation gives you answers you can act on - and stand behind.
Serious injuries and illnesses, dangerous incidents, notification support, site preservation guidance, inspector liaison and notice review & response.
Worker injuries, high-potential near misses, plant & equipment incidents, vehicle & transport incidents, property & asset damage and contractor incidents.
Review of internal investigations, post-incident system reviews, WHS management assessments, corrective action verification, incident trend analysis and investigation coaching.
Always when it's notifiable. Deaths, serious injuries or illnesses, and dangerous incidents must be notified to Workplace Health and Safety Queensland, and a formal investigation is part of meeting your obligations. For less serious events, look at the pattern. A single minor incident may not need a full investigation, but the same incident or near miss showing up again in your register is a clear sign a deeper look is overdue. A formal investigation looks past the immediate cause to the root cause, and documented findings protect your business if the incident is later reviewed by a regulator, an insurer or a court.
Call us today for a confidential, no-obligation discussion. Based in Rockhampton & Brisbane - servicing Queensland and Australia.
Every job is quoted to scope after a free initial call, so you know the cost before work starts.
Book a Free Initial Call A no-cost introductory call to understand what you need. Detailed advice, documents and assessments are quoted separately.